Shipping Policy

Welcome to our store. We are committed to providing a smooth and reliable shipping experience across Pakistan. Please review our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During high-demand periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times across Pakistan:

• Major Cities: 3–5 business days
• Remote Areas: 5–8 business days

Delivery times may vary depending on your location, weather conditions, courier operations, or public holidays.

Shipping Charges

• Shipping charges are calculated at checkout.
• We may offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

• Cash on Delivery is available in most areas of Pakistan.
• Customers are requested to provide accurate contact details to avoid delivery delays.
• Our team may contact customers for order verification before dispatch.

Order Tracking

Once your order has been shipped, you may receive a tracking number via SMS, WhatsApp, or email (where applicable) to monitor your shipment status.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

• Weather conditions
• Public holidays
• Courier service issues
• Unforeseen circumstances beyond our control

We appreciate your patience and understanding in such situations.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If you receive a damaged package or if any item is missing, please contact our support team within 48 hours of delivery with clear photos and order details for assistance.

Order Cancellation

Orders can only be cancelled before dispatch. Once an order has been shipped, cancellation requests may not be accepted.

Contact Us

For any shipping-related questions or concerns, please contact our customer support team through our website, email, or WhatsApp support channel.